For student services
We put the tools in place to help you manage the ever-growing demand from students.
Provide coordinated support. Guide and inform students. Drive timely interventions.
Find out how we can help you
Built in collaboration with world-leading universities, TARGETconnect boosts the efficiency of student services by providing a single platform which helps you to manage students, university staff, counsellors and therapists.
We do the heavy lifting, so you don’t have to
Let us take the strain off your staff so they can focus on what they do best…working with students. Make admin a thing of the past with quick and easy scheduling, automated confirmations, reminders and invites. Powerful and insightful reporting at the click of a button helps you build the service of tomorrow.
Deliver world-class student services
Our configurable platform helps you to deliver timely, appropriate and intelligent interventions to improve service delivery and maximise efficiency. It brings together technology, support and guidance in one place to maximise student engagement and help, support and guide students throughout their time at university.
Provide measurable outcomes
Empower your team to make better decisions about their future by putting the full range of your services at their fingertips. TARGETconnect encourages cooperation and teamwork amongst colleagues to better triage demand of your service and provide the best service possible to your students.
The toolkit
Appointments
Manage the appointment booking process including self check-in and queue management
Events
Enshrines best practice by remembering formats of events and the tasks that lead up to a successful day
Student portal
Give the student direct access to appointments, events and jobs that match their career preferences
Tasks and queries
Never forget to do the things needed to run a successful operation or answer questions posed by students
Triage system
Help to manage walk in appointments or keep track of students that are awaiting assessment
Partitions
Run operations for multiple student services and keep the data confidential to each service
Emails
Send emails automatically after key activities or in bulk to a targeted audience
Custom forms
Create and assign forms to track student progress, check availability or provide a means for self-diagnosis
Case books
Keep detailed notes of the interaction with a student and use tools like the CORE®assessment
API
Interface to your other systems to increase the versatility of the system
Custom users
Link in or provide services to other user communities such as tutors and teaching researchers
Reporting
Extract any of the data in the system for further analysis by other tools or use preformatted reports
Feedback
Use the sophisticated survey tool to assess the success of an appointment or event
Student management
Easily access the details for a student, manage their access and work with them to make full use of your services
Add-on modules
Our add-on modules give you advanced resources to enhance the support offered by your student services to all your users.
Pathways
Pathways allows services to create workflows to guide their students through a framework of activities and tasks, driving engagement with your support staff, therapists and student personal development.
Engage hard-to-reach students through self-driven activity, enrich the students' experience and provide measurable outcomes.
Watch our video to find out more.
Advanced Reporting Module
Access all your data in a definable, live stream and easily create custom data feeds and dashboards for key information. Gain a greater understanding of the demands on your service, report on what is relevant to you and visualise your data in real time to provide timely and effective interventions.
TARGETfeedback
Our standalone survey tool can be used in conjunction with TARGETconnect to build and manage your own feedback surveys. Keep all your user feedback in one place, review and evaluate surveys being conducted across the university and collect ad-hoc feedback when needed.